FAQ –
any questions?
Find your answeres here!
Frequently asked questions
Lose weight, get fit and have fun. Train whatever, whenever and wherever in your online gym!
Your online fitness studio ${partnerName} is always open. Pilates, cardio for weight loss, strength training or body shaping workouts for you to get bikini ready. Whatever it is, you'll find it here:
- Over 2.000 online courses available at all times
From A for aerobics to Y for yoga - You can easily train at home and on the go
All levels: beginners to advanced - Great motivational tools
Training calendar, personal calorie consumption, statistics and much more - The most beautiful locations
We do our shoots in places where others go on vacation - The best trainers and fitness experts
Thanks to their exclusive workouts and programs you'll as fit as ever - As mobile as you
perfekt optimiert für Computer, Laptop, Smartphones und Tablets
Hundreds of courses. Top workouts and nutrition programs. Available anywhere and anytime. Welcome to today's fitness!
It couldn't be easier!
Just register and start to exercise with no limits - you even get a free week-long trial!
Whether you are at a beginner or advanced level, fitnessRAUM.de will definitely have the perfect workout for you. You'll receive the support of great trainers and will be given a variety of motivational tools that will help you reach your goals.
All you need is a computer, a smart-phone or a tablet that's connected to the internet.
Most playback problems on smartphones and tablets are related to interference or a weak WiFi connection. Make sure that your smartphone/tablet has good WiFi reception - three bars!
Nowadays, most households have at least one router, but there are unfortunately just 12 WiFi channels. If, for instance, your neighbors' WiFi router is transmitting on the same channel, there might be interference that could affect how well your videos are loading.
One solution would be to switch the WiFi router to an unused channel. Each manufacturer might have different ways to make the switch. This information can be found in the router's manual or online on the manufacturer's website (support area).
Another solution would be to lower the video resolution to 270p in My Studio -> Account -> Player Settings
Contact
Training & Workout
In fitnessRAUM.de you'll find:
- Over 2.000 courses in HD quality resolution
- Over 20 sports - beginners to advanced
- Workouts to improve your fitness levels and get a great body (incl. LBT, body shaping, fat burner, HIIT, functional training
- Wellbeing and "Body and Mind" courses (including yoga, Pilates, Tai chi, meditation)
- Health courses (including back training, mobilization, stretching)
Trust our more than 15-years of experience. All courses are perfectly optimized for you to easily be able to train at home and on the go.
The majority of courses in fitnessRAUM.de don't require any expensive equipment. All that you'll normally need is comfortable sportswear, good sports shoes and a non-slip mat or a yoga mat
You can find the equipment you need in the course details. You can also look for it in the search option - just select the "no equipment" option.
New courses are added to fitnessRAUM.de every month. You can find out about this in our newsletter, our magazine and under "My Studio". All of our new courses are also marked as "New".
Get in shape with the best trainers and fitness experts in Germany! Every single one of them is an expert in their field, motivating the clients worldwide - both online and offline!
To learn more about our trainers, check out our "Trainers" page.
No, anybody can get fit(ter)! It doesn't matter if you are a beginner, a recreational athlete or a fitness professional - there are courses to fit every need and taste.
If you've had health problems or haven't exercised for a long period of time, you should first visit your doctor and discuss your training goals. Our general rule is to challenge you, but you should never overstrain yourself. You should always listen to your body and stop training if an exercise starts to become uncomfortable or painful. It's also important to always do all exercises as precisely and with as much control as possible, following the trainers' instructions.
Absolutely! All you need to do is click on the little heart that appears in the right-hand corner of each course, and the workout will be added to your list of favorites.
Here, you can store and find your favorite courses, as well as easily sort them according to different criteria (e.g. duration, rating, level) and add your personal notes.
Weekly goals determine how many minutes of exercise you do per week and the number of calories you want to burn during your workouts. These values will be automatically transferred to the following week, unless you decide to change them. You can set these goals in "My Studio".
Once you've completed a workout and clicked on it to mark it as such, we'll add it to your training diary and you'll then be able to see your scores. The data is automatically synchronized so it will also work if you click on your training session from the iPhone app.
You'll need to enter your weight and height in order to get your personal calorie turnover. Please don't forget to enter this information or an average value will be displayed instead. You can do this in My Studio -> Your Body.
Questions about programs
fitnessRAUM.de programs are predetermined training plans that have been designed by our fitness experts so that you can train effectively and reach your goals as soon as possible. In addition to the workouts, you'll also receive nutritional, motivational and fitness tips to help you reach your body goals. You can download individual PDFs with tips in "My Studio" every week.
Our programs are basically good for everyone! Beginners particularly like the detailed training plans that tell them when to do which course so they can obtain the best possible results. This doesn't mean that we don't have good training plans for more advanced athletes and fitness experts - we definitely do! Every program lists its level of difficulty, its target groups and the amount of time it requires per week. New programs are added on a regular basis, constantly increasing the variety of training courses that are offerred.
You can find an overview of our programs here.
They're included in the regular membership fee. If you're a member of fitnessRAUM.de, you don't have to pay any additional costs.
You can find an overview of all available programs here. Click on the program you want to know more about to get more information.
To get started, click on "Start program". This will take you to another page where you can decide whether you want to start immediately or on a specific day. All workouts will then be automatically added to your training calendar. We'll also email you a beginner's PDF with detailed information.
You can decide when to start your program at the beginning by setting a specific date. Please note that our programs are optimized to start on Mondays but if you want to start on a different day your "course schedule" will be adapted according to your training and rest days.
If you want to postpone an individual workout, you'll have to log in and access "My Studio". Your calendar will show the courses that are scheduled for the week. Click on the calendar icon to adapt it to your needs and change the date of the training.
We recommend that you complete your program in one go, with its training and rest days. We understand there are instances where it's just simple impossible because you get sick or are going on a long holiday, for example. In such cases you can of course pause your current problem without a problem.
Go to "My Studio" and click on the "Pause" button on every active program. If you want to continue, just click on "Continue the program" and your training will immediately resume.
You can most definitely do other courses during a specific program and then enter them in your training diary. Same thing applies if you do other sports, such as jogging, cycling or swimming. As you can see, there are no limits to your training motivation! We do ask you to be careful and not overwhelm yourself. Please allow enough rest days.
It only makes sense to do two programs at the same time in very few cases. One of them would be to do the "Eat yourself slim" nutritional concept in parallel to the "Slim in 6 weeks" program, as sports and nutrition go perfectly together. We would, otherwise, advise you to just do one program at a time.
If you want to cancel a running program, it's as simple as going to "My Studio" and clicking on the "Cancel" button on your active program. You'll then be able to start the new program and all courses will be automatically added to your training calendar.
Technology & Settings
All data that is entered in the form fields has a SSL connection using a 256-bit encryption. This ensures that unauthorized people can't access or view the data during data transmission.
You can also contribute to your account's security. Please choose a password that is difficult for other to guess (at least 8 digits, incl. upper case, lower case and digits) and don't share it with third parties. If you're using a public network, please make sure to always log out once you've finished.
Yes, all course videos can also run on new generation smart-phones and tablets.
fitnessRAUM.de is optimized for use on PCs and Macs as well as on tablets and smartphones.
There can be multiple reasons for a video to not play smoothly:
Your internet browser should be up to date and you should at least have a standard DSL connection to the internet.
If you're on a wireless network (WLAN/WiFi/Wireless), you will need it to be a fast and stable connection! Many playback problems are due to fluctuating WiFi connections or because too many people are sharing the same WiFi.
If you are using fitnessRAUM.de, please close all other programs (if possible). You can also try to set your video resolution to the smallest size (270p) under My Studio -> Account -> Player Settings.
If it still doesn't work, please write us an email at info@fitnessRAUM.de and we'll be happy to help.
You'll need a device with a stable and fast internet connection (at least DSL 16000; a flat rate is best) to be able to play our exercise videos. The device can either be a computer, a laptop, a smart-phone or a tablet.
You'll also need an up-to-date internet browser, such as Firefox, Safari, or Google Chrome.
We are now exclusively filming all fitnessRAUM.de videos in a razor-sharp 4K resolution and then lowering them to a Full HD 1080p for the internet.
The video player will automatically determine what the optimal resolution is for the available bandwidth and adjust it.
If needed, you can also change it manually by using the cog in the player bar and save it as a permanent setting in My Studio -> Account -> Player Settings
FullHD (1080p) delivers the best picture quality. A DSL line with at least 16000 kbit/s is required.
If a video just keeps loading or doesn’t play smoothly, please switch to 270p. This lower resolution is intended for smart-phones and tablets that receive data via a mobile data network. If you have a weak WiFi connection, you should switch to 270p.
Questions about the trainers
Get in shape with the best trainers and fitness experts in Germany! Every single one of them is an expert in their field, motivating their fans worldwide - both online and offline!
Johanna Fellner
... has the title of Reebok Global Trainer and is one of the most renowned fitness experts in Germany
Michaela Sussbauer
... is one of the most in-demand developers and presenters of innovative sports programs
Stefanie Rohr
... is a Reebok Master Trainer, a personal trainer and also develops the fitness trend BODEGA moves®
Young-Ho Kim
... inspires us by combining Eastern philosophy with Western training methods
Nina Winkler
... is a personal / group fitness trainer and an internationally renowned author
Anette Alvaredo
... is a passionate physiotherapist and Pilates trainer
Dirk Pinnig
... is a sought-after sports scientist, health coach and fitness trainer
To learn more about our trainers, check out our "Trainers" page.